Refund Policy
For Dash customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to bydashg.shop.
Our approach at Dash to exceptions
The following exceptions guidance applies to the Dash storefront at bydashg.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
condition of returns at Dash
For purchases made through bydashg.shop, Dash applies the following guidance on condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Dash: support
The following support guidance applies to the Dash storefront at bydashg.shop. For return or exchange assistance, contact Support@bydashg.shop or 2815138719.
What Dash customers should know about eligibility
For purchases made through bydashg.shop, Dash applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
What Dash customers should know about refund timing
For Dash customers at bydashg.shop, this section explains refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Dash: order problems
For Dash customers at bydashg.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How Dash handles starting a request
This starting a request section covers orders and visits through bydashg.shop for Dash. A return or exchange begins when you, contact us at Support@bydashg.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashg.shop
Phone: 2815138719
Physical address: 402 N Church St, Greensboro, North Carolina, 27401, United States